![]() ![]() ![]() Duplex makes appointments for a user, while CallJoy answers the phone for small businesses, fielding questions from customers and relaying messages taken over the phone. ![]() He compared it to Google Duplex and CallJoy, both of which involve unprompted interactions between Google Assistant and humans. Alexa Greetings gives the voice assistant the agency to converse with a visitor and direct them to leave messages or packages without first getting explicit instructions.Īs Voicebot founder Bret Kinsella pointed out at the time, this demonstrated a proactive Alexa. Alexa head scientist Rohit Prasad told Voicebot at the time that it was among the first examples of Alexa Conversations technology, aimed at gathering information from people and leveraging it to fulfill tasks independently. Doorbell Concierge appeared to be the first of a whole new category of Alexa interactions. The quiet rollout of Alexa Greetings belies how significant this kind of service seemed when Amazon demonstrated Doorbell Concierge in the fall of 2019. “No matter where you are, Smart Responses help make your Ring devices work harder for you.” Conversation Concierge ![]() Alexa Greetings and Quick Replies are reimagining the answering machine so you never miss a thing,” Ring explained in a blog post. “At Ring we invent devices and features that not only improve home security, but also add convenience. When someone is at the door and the Ring app sends an alert, the user can prompt the doorbell to say one of six pre-set responses, such as asking them to leave a message, drop off any packages, or just to wait a minute for the user to reach the door. Ring also added a less responsive variation on Alexa Greetings called Quick Replies. The app also allows users to customize the package delivery response and adjust how quickly Alexa responds when the doorbell is rung, in case they want a chance to get to the door first. Ring Video Doorbell Pro owners who subscribe to Ring Protect can see all of the messages in the event history section of the Ring mobile app. Otherwise, the person can leave a video message that will be passed along to the people who live in the home. If the person says they have a package to deliver, Alexa will ask them if it needs a signature and where to place the delivery if no signature is required. Alexa GreetsĪlexa Greetings awakens the voice assistant when the doorbell button is pushed, prompting a query about why the person is visiting. The feature is a delayed version of Doorbell Concierge, which Amazon previewed back in 2019 at its hardware event and slated for an early 2020 debut. Perhaps we’ll also get an update on Astro, the cute little robot that Amazon wants to act as our home’s assistant and bodyguard, but that disappeared shortly after it was announced.Alexa can now talk to visitors who buzz the Ring Video Doorbell, responding through the new Alexa Greetings feature on behalf of the residents who aren’t home or are otherwise unavailable. Most likely this stand would be compatible with any new Echo devices that Amazon announces, and it’ll probably tie into yet another Disney property – though it could also be inspired by one of the best Prime Video shows like the Rings of Power. On the lower end of the scale, we’ll probably see it launch a new whacky case for its Echo smart speakers – to match the Mickey Mouse and Grogu case (opens in new tab) we already have. In addition to its more typical device announcements, Amazon loves to unveil weirder products at these events too. There haven't really been any leaks or hints to clue us in. Ring has quite a few products that haven't been updated in a while, so we might see lots from the Amazon-owned security company.Īnd though we haven't heard any information about a Blink launch so far, it's entirely possible that Amazon's other security company will appear with updated products too.Īlternatively, Amazon could surprise us all with an all-new type Echo, Ring or Blink device, but we’ll just have to wait and see. The most recent Amazon Echo is two years old, so a new one should be coming soon (Image credit: Future)īeyond Echo, we’ll also likely get a Ring announcement, what with Amazon specifically mentioning Ring when it described what its September 28 event entails. ![]()
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